Rush Orders

How we handle FAST orders? (Small orders 1-5 items)

Although our system may say 10 working days, we can produce orders and have them ready for shipping in 2-5 working days (+ standard delivery times - Conditions apply).

Order by 2pm - the fastest we can do is print and ship it the next business day.
(+ standard Australia Post delivery times - see conditions below).
 

1/ The item must be something we hold in stock and the colour should be either black or white.  Although we do hold a lot of colours, it's more likely we'll have a lot of black or a white in stock. We generally hold a lot more in ASColour than other brands, particularly the Mens Staple Tee (in popular colours, Navy, Grey Marle, Red, Royal etc).

2/ It's best to place the order and tell us the absolute drop dead date in the order notes. If your timeline is possible, we just do it, otherwise we tell you immediately what is possible or issue a full refund if required.

3/ Let us know if you are happy to substitute for another similar item or a different size or colour, should we not have your exact specs in stock at our warehouse.

4/ Bulk Orders: any order above quantity 5 is considered bulk for the purpose of a rush. The higher the number of shirts you need printed, the higher the chance is we do not have all items in our inventory. This does not mean we cannot still print your order quickly, but you may need to be super flexible with what we do have in stock.

5/ We do not charge for rush orders - All rush orders are at the descrition of our production manager.

How do I place the order?

Fast orders must be placed by uploading or creating your design online and completing the order through the checkout process. In the order notes tell us the final date you need them in your hands.

Production will either get it done, or advise if it is not possible, in which case, we will issue you an immediate refund. We do not charge any extra if you need it fast.

Ensure you place the order as soon as possible, choose Express Post, and use an instant payment method (not Direct Deposit).

Customer Pickup

We do not have customer pick-up as an option - it's definitely not quicker - as small orders are still shipped to the showroom. Delivery to your address is more efficient.
Why we charge for pick-up. (If you prefer pickup from our showroom, add a customer note to your order during checkout. Please be aware that we will not refund the shipping charges and an additional appointment is needed for the pick-up.)

*Our promise is to get the order out in time for delivery. Once it leaves us, it's up to Australia Post to deliver on time. We cannot be held liable for any delays due to the Australia Post network.

Express Australia Post is no longer next day delivery, however it is still much faster than Regular Post.

Non urgent orders can be done within 5-7 working days + delivery.

If your order has any kind of deadline, even if we have plenty of time, please tell our staff in the order notes.